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balance refunds

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dear sir_ my no.8827862702 ye Airce ka hai isme se mere 40/ rs. kat liya gaya hai mai customer care call lagata hu to kahte hai ki 24 hours me apka balance refund ho jayega .our mera balance abhi tak wapas nahi aya hai 2-3 din ho gaye mai custmer care phir call lagata hoo to mera phon kat diya jata hai plz sir mujhe mera balance dilwane ki kripa kare thanx.....
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