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Digital Cameras

TimTara fraud site.. Order not processed even after 1-1/2 months and not even refunding the money back

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I have ordered Canon digi-Cam on 6th Jan '13 but its more then a month and half and my product is not delivered. Every time I call customer care, they keep telling that we are forwarding you complaint to the concerned department and will arrange a call back to resolve this issue within three days. But no communication/call from them regarding this. They don't even taking my refund request. My order details: Transaction Id : 10167785 Order Date: 06th Jan 2013 01:00 pm Payment Mode: Credit Card / Debit Card Order No. PRODUCT OFFERS UNIT PRICE SHIPPING CHARGES TAX QUANTITY UNIT DISCOUNT TOTAL PRICE DELIVERY TIME 10381858 Canon PowerShot A2400 IS 16 MP Digital Camera (Black)(A2400 IS) 4GB + Case Rs. 6,120 Delivery Within 3 Weeks Total Rs. 6,120 Please HELP!!

Canon PowerShot A2400 IS 16 MP Digital Camera (Black) from timtara.com

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Dear Sir, I had ordered a Canon PowerShot A2400 IS 16 MP Digital Camera (Black) from timtara.com on 25 September 2012. I called 40 calls 30 Mails so my times to the customer care executive but of no use, every time they say your order is awaiting shipment and back end will get back .today is 10 Nov 2012 more than 55 days I have gone through a lot of mental toucher speaking to the customer care and they always have the same answer " the product will be shipped in 3-4 days" they have no sense of showing empathy or sympathy or providing a resolution and as an IVR they reiterate the same line. I would request you to pressurize as much as possible from your end to get the order delivered or provide me an refund at the earliest. Also request you to ban their website as more and more Innocent customers might fall into their trap and go through the mental toucher, plz help me. Moblie no :-9663071494 Order Status: Awaiting Shipment Order Date: 25-09-2012 @ 9:46 AM Order Total: Rs. 6,120 INR Order No:-#10330732 Loss Amount: Rs.6 120

Defective digital camera shipped by shopping.indiatimes.com

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Hi Sir, I have ordered a digital camera canon ixus 115 HS from shopping.Indiatimes.com 06-May-2012.I paid 6928 rupess and converted it to 6 months EMI through my HDFC BANK cr.card at 0% interest offering through this merchant but when i have been informed through their verification call prior to the product shipping that product will not come under freebies like 4GB memory card and pouch i immediately cancelled my order but spite due to this indiatimes shipped this product and product reached to me 12 may 2012 and then io informed to customer care that this product reached to me i dont want to take this product as i have already given my complaint to cancel this order but day by day delaying my resolution they told that vendor will call and clear what in actual he has delivered and finally on 31st may 2012 vendor call me and assured me that all freebies are under this packet and i can open this packet without any fear and then i opened the product on behalf of vendor but after opening the packet i have seen that camera box seal seems it was already opened and i intimate the same also to indiatimes and pouch was also not the original one it has been changed by vendor OBM store,oasis brothers marketing private limited B1,Ground floor,Flat no-8,Anupam Enclave-I,Ignou road,Saidulajab,New delhi-110030.Then i feel very bad and like i was cheated by them and it despair me more when after taking 7-8 shots only product didn't work like this product was already being used before Then i immeduiately informed to indiatimes on e-mail also that this product is not working an i want replacement of this product but i feel very despair when they told me to visit manufacturer canon for this fault while this is not my responsibilty to visit the said service center, Request you to kindly help me in this matter, Thanks in advance AJAY MEHTA Cell no - +91-9813090100 Email- Ajay.mehta9@yahoo.com Product no - 3001109870
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