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Fake and substandard power bank seller

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I did purchase a power bank from EBazar Ninja Order Number (OID10646) for Rs.699. I received a marketing email from this online portal which displayed the item as MI Xiaomi power bank. However, when I received the product the invoice did not mention about MI or Xioami and the product is a fake and substandard item. They delivered the product after 20 follow ups and I did request them to take back the product citing the fake and substandard reasons. They initially agreed after lots of motivation and it has been more than a month that they have stopped responding to my emails. The customer number is also busy all the time and you will never get a chance to speak to them. The problem is that the service is very poor and they are selling fake products openly in the market under the brand of Mi and Xioami. They never the brand on invoice but still i am receiving the marketing emails which contains false misrepresentation about the product. I am attaching the company profile and my email conversations for your reference.

Complaint Against Online Purchasing (Old Apple Iphone 5-32GB in place of New Apple Iphone 5-32GB)

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Sir, This is Very Serious Matter. I purchased a Brand New Apple I Phone5-32GB Order Dt. 8-10-15 & delivery Dt. 14-10-15 through on line Purchasing Site EBay.in But seller send Old & Refurbished Apple Iphone 5. I have write several request mails to Ebay for settled my issue but till today there is no solution found. I have called to Seller and he is not picking phone. Seller Contact No.is 720926678.
All Mail are Attached with order Details. Please take a necessary action. It is a fraud.

Ramendra Singh Chauhan
8826994078

Timtara a Fraud online company under the scanner of EOW.

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The CEO of the company has been arrested for the frauds it has committed by non-delivery. All those affected may please write top us at info@consumer.org.in so that we could collate your complaints and give to Police at EOW. Read the news that has appeared in the newspapers. Our efforts have got this result as we had complained to Police about the same and they came into action.

Fraud: Shopping portal “www.timtara.com”:

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My wife had ordered the following from the online shopping portal “www.timtara.com”: 1) 1 maxima women watch - priced at rs 419 order #10367298 2) 1 X fastrack nb6027sl01 women's watch priced at rs 1049 order #10367300 the total order amount is rs 1468/- Order date: 12-12-2012 @ 11:02 am It’s been more than a month now but the order status still shows: "awaiting shipment" After almost a month now the items have not been shipped to me and neither there’s a communication as to how long it would take. Request you to take this up with the online retail store and help me get my products or my money refunded. There are a lot of similar online complaints against timtara.com that are floating on the web where people have complained that neither they got their shipment nor the refund so please initiate necessary action against this online retail store. Nishant Kumar 9975762869

Non Delivery and Non Refund

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I had placed an order on timtara on 28th december 2012. Order was for Samsung DV100 16MP Digital Camera(DV100)& order number is #10377740. My Transaction Id : 10165906 Order Date: 28th Dec 2012 09:06 pm Payment Mode: Net Banking It was supposed to be shipped within 3 weeks. So far status of the order is shown as AWAITING SHIPMENT. I contacted customer care over phone and also send many mails for cancellation of order in past 4 weeks. Every time i contact to customer care they have only one word the cancellation is under processing there concern department will call you within 24hrs i didn't get any call from there side. I have been always informed that order will be cancelled in 2 days and money will be refunded within 5 days after cancellation. But there's no step taken from timtara to reflect the order as cancelled. So they are no delivering a product nor returning my money back. Its one of the fraud companies that I have ever used for buying online. There has to be strict action taken against such companies and their business should be banned completely. Kindly help me out with refund of my money with cancellation of my order #10377740 as I do not want shipment to be delivered any more.

Complaint: against www.timtara.com: for Non-shipment of products after 53 days

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I ordered two products through www.timtara.com (online website), amount of product is (24190+ 4879)= 29069/- paid through online money transfer via credit card. timtara assure delivery within 3 weeks. But after 7 weeks over, timtara will not shipment of my products. I called and mailed more than 100 times to timtara customer care for last 30 days. But no response to take the shipment of My products still after 54 days Kinldy take nessary step against this online fruad and fake timtara website. Please get my product or refund. Complaint Company name: www.timtara.com Address: Infosecure Consulting Pvt. Ltd. B-26 Second Floor, Sector 8 Noida, Uttar Pradesh –201301, India. Products details : 1. Order Id : 10366358, Transaction Id : 10160761 Order Date: 11th Dec 2012 03:34 pm, Payment Mode: Credit Card. amount : Rs 24190/-, ( Toshiba laptop) 2. Order Id 10373716, Transaction Id : 10164072, Order Date: 21st Dec 2012 09:19 am, Payment Mode: Credit Card, nokia asha 308 cell amount Rs : 4879/- Please take action against www.timtara.com and ensure my product deliver or refunded amount paided Rs: 29069/-.

Please Revert the amount

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Hi, I am velmurugan, i am having axis ,i bought the sony tv and panosonic trimmer on Timtara online shopping Website on12-01-2013 thro my axis netbanking(Account Number 911010029507791) for my brother sivakumar.but still my purchased item not shipped and not responding even thro phone call and i had sent more then 60 mails(from my brother mail -natraj_mepco@yahoo.com) about product and shippment-No Reply . so as per card dispute product not shipped within the time money should revert to ac holder.so please i want to revert my money back to ac. please revert money(Rs 14899) to my ac and give me valuable feedback. Timtara is fraud website. my transaction Receipt Account Number 911010029507791 Transaction Date 12/01/2013 Transaction Amount INR 14,899.00 Transaction Type DR Transaction Description ICONN/63429831/120113/TIMES OF MONEY LTD my contact details- mobile 9976987501, 9865781542 mail id - ersvelmurugar@gmail.com order deteils.... 1) Order #10383960- 1 x Sony KLV-24EX430 LED 24 inches Full HD LED TV 2) Order #10383958- 1 x Panasonic ER-GB30-A Trimmer

Order cancelled and debited amount of credit card not refunding

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As mentioned in the sub i had made a purchase of 2 nos. of micromax canvas2 mobile phones wide payment tr.id 10170132 with the order id 10386910 for Rs. 17678/- in favour of allied partner of Timtara Infosecure Consultant Pvt Ltd and the payment had been authorised and debited from my credit card on 19/01/2013 but their site was showing that an incomplete tr. and after just about 5 minutes a mail came from customerfirst@timtara.com. mentioning my order no and is cancelled so i called their cutomercare ex.on 21/01/2013 as 20 the being sunday and asked them about my order they said they don't have amt with them i said it is debited from credit card acct so they told me to send an email to NISHA@TIMTARA.COM with the copy of credit card statement showing the debit tr. attached i did that on 21/03/2013 then again email came on 24/01/2013 from same cutomerfirst@timtara.com with same thing they don't have my amt now they asked to send credit card statement with email to IMTIYAZ@TIMTARA.COM which i did again but this email id was itself an invalid one now i again called customer care and told them all things and lady told me that i have to another some time as after monday there would be some call nothing else so pls help me out get my 17678/- Rs refund from this lookslike a fraud online company

FRAUD

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THE STATUS OF MY ORDER NO 10264230 IS SHOWING REFUNDED ON WEBSITE WHEREAS IN ACTUAL NO AMOUNT IS CREDITED IN MY ACCOUNT NEITHER I RECEIVED THE PRODUCT

Refund not received against paid product and booking cancelled by Timtara.com / Cheating in on line shopping

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I had placed an order on Timtara.com for purchase of one American Tourister Duffle Bag costing Rs.539 on 29-03-2012. My order no.is 10224876. As of today, approx 10 months have passed and i have not yet received my refundable amount. Inspite of my many complaints to call centre as also on their website, I am not getting satisfactory reply regarding refund of my paid amount. Timtara call centre representatives also never allowed me to talk to their supervisors / managers for escalating the complaint. As of now no action has been taken by timtara staff. It appears that timtara.com is a fraud online shopping company. Kindly help me in getting my money refunded. Order Detail as below mentioned for your kind reference : Order Id: 10224876 Product Name: American Tourister Duffle Bag Quantity: 1 SKU: 589 Amount: Rs. 539.00 Date: 2012-03-29 09:12:24
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