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Non-replacement of defective spectacles by Lenskart even during warranty period.

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Dear Sir/Madam, I had ordered eye glasses with order No. 1200927478 dated 24/11/2013 from Lenskart.com. However even one year had not elapsed and the lenses have developed innumerable scratches making the specs unusable. Also the ear bar screws have developed rust. The matter was reported to the company on 15/11/2014 and ever since they have been avoiding to replace the spectacles. Their last communication states that the product has exceeded one year warranty and therefore nothing can be done. This is absurd and false given below the following facts: Date of order: 24/11/2013 Date of reporting the defects: 15/11/2014. Even if the date of order is taken to be as the date of delivery the period of one year warranty as stated by the company has not lapsed as 10 good days still remained. It is requested that the matter be taken up with the company to do the needful replacement at the earliest. Yours faithfully, Abhishek Garg L - 465, Shastri Nagar Meerut - 250004 Uttar Pradesh PH: 09457213987

non despatch of ordered items by timtara.com

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I HAD PLACED TWO ORDERS NOS 10300584 AND 10300588 ON AUGUST 2 ,2012 FOR ONE MICROMAX MOBILE AND TWO BEDSHETS. BUT AFTER MY REPLEATED TELEPHONES IN THEIR CUSTOMER CARE PH NO 0135-6670700 AND 3051500. NO BODY IS LISTENING TO ME. NEITHER THEY ARE DESPATCHING THE MATERIAL NOR THEY ARE RETURNING THE MONEY. I AM FED UP WITH THEM. PL DO NOT PLACE ANY ORDER ON THIS SITE. ITS A FRAUD SITE. BE CAREFUL. IF ANY BODY CAN HELP ME IN GETTING THE MATERIAL OR MONEY BACK.I SHALL BE THANKFUL. KAMALAKANTA NAYAK .EMAIL: kkn_in@yahoo.com

non despatch of ordered items by timtara.com

Country: 
State: 
Complaint Details: 
I HAD PLACED TWO ORDERS NOS 10300584 AND 10300588 ON AUGUST 2 ,2012 FOR ONE MICROMAX MOBILE AND TWO BEDSHETS. BUT AFTER MY REPLEATED TELEPHONES IN THEIR CUSTOMER CARE PH NO 0135-6670700 AND 3051500. NO BODY IS LISTENING TO ME. NEITHER THEY ARE DESPATCHING THE MATERIAL NOR THEY ARE RETURNING THE MONEY. I AM FED UP WITH THEM. PL DO NOT PLACE ANY ORDER ON THIS SITE. ITS A FRAUD SITE. BE CAREFUL. IF ANY BODY CAN HELP ME IN GETTING THE MATERIAL OR MONEY BACK.I SHALL BE THANKFUL. KAMALAKANTA NAYAK .EMAIL: kkn_in@yahoo.com
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