Skip to main content

Transporter

COMPLAINT AGAINST RED BUS AS THEY CANCELLED MY TYPE OF BUS WITHOUT INFORMING

Posted in
Country: 
State: 
Complaint Details: 
I Mukul Pandey booked a ticket with PNR no KSTDPJTM76948632 from Amritsar to Delhi with K S travels AC sleeper travel ,timing 10 pm on 17th September 2012 via RED BUS website. On my journey before after reaching the boarding address I didnt found the bus ,then I called the given no on my ticket for travel related queries. But they refused and said that bus will not go. After half an hour the person again called and asked me to travel in AC seater bus. I was shocked with the news and facility offered by red bus. In my journey I faced too many problems. The main reason to book the ac sleeper ticket was to take a nap but I was unable to take that in that bus. The day I booked ticket I was receiving the messages from red bus to carry the ticket but I didnt get any message that my booked bus is cancelled .If bus was supposed to be canelled then I should be informed before so that I can make necessary arrangement. I want my booked money as I didnt travelled in the booked bus and was suppose to travel in a lower cost bus.That day I also tried to call Red bus for half an hhour but no. was unavailable.I also made a compalint to them next day,and they replied that issue will resolved within 2 days .But it has been now 3 days but no reply has came till now.I am attaching ticket for your consideration

Complaint against missing articles

Country: 
State: 
Complaint Details: 
My Name is Amit Wadhwani and I have made an agreement with State Cargo to transfer my luggage from Delhi to Calicut within 5 days. They have got an insurance also on my behalf for this movement from United India Insurance company. I have proofs of that as well i.e. Bills and insurance documents. My luggage got into transit from 30th Jan 2012 and reached Calicut on 9th Feb 2012 night. I have received following items were missing in that. Missing Items : 1) Gas Cylinder (Empty) : Qty 1 2) Activa Mirror Glasses : Qty 2 3) Juicer & Mixer Grinder : Qty 1 4) Bath Accessories (i.e. Tub, Mug etc) : Qty 10 I am being following up with them since 1 month but getting no response. So I am taking pain writing to you. Request your favor to look into the matter and support me for

Mover and packer dumps goods on the middle of the road and leave

Country: 
State: 
Complaint Details: 
o, Transdaksh Packers & Movers in Koramangala, Bangalore, #59/82, 13 'c' Cross, Venkatapura extension, Teacher's Colony, Koramangla, Bangalore 560034 Dear Sir, I am completely disgusted with your service and would like to bring the following points to your notice: 1. We booked goods for Door to Door delivery from Bangalore to Delhi, T-10 Green Park Extension, Third Floor, Delhi. Please note goods were to be delivered on the third floor. Entire payment of Rs25000/- was made in advance. 2. The goods were brought and unpacked on the road today, date: 17-3-2012 3. Half the goods were delivered to the the third floor while the other half was left on the middle road causing a traffic problem... not known to us as we were on the third floor. 4. Whilst we were in the the house organizing the stuff and placing some of the packages brought in, the labour told us the truck had to be moved and hence we should sign on the received document so that the truck could leave whilst assuring us that the labour could get all the goods up to the third floor..... 5. When the goods stopped coming up we went on to check where was the labour and to our shock the truck, the labour had all gone after dumping the goods in the middle of the road.... 6. We then called Mr Dikshit 09686111465 who had booked the goods in banglaore and he told us he would get it organised and get the goods sent up to our house.... 7. He gave us the no of the Delhi manager 09686111461 and also asked us to speak to him.... we called him and he said he too would try and organise something.... 8. Post the first call, the Delhi manager stopped picking up our call and Mr Dikshit started coming up with lame excuses of why his company could not do finish the job like the labour is having lunch then the labour is far away etc.... 9. We must have called the above two men over twenty times but our pleas went unanswered and finally Mr Dikshit said that the goods were too big to be carried up and that i had to do it myself. 10. Helpless, i and my domestic help went to a nearby construction site and begged a few labours to get the stuff up and I had to pay them an additional Rs 1500/- for the same. 11. Post this I called Mr Dikshit from my mobile and he did not pick up yet again, so I used my landline no as he did not have this no with him and when he picked up the phone I asked him to give me the company's owner no. which he did not 12. Finally I told him I would be left with no option but to go to the consumer court to which he said i was most welcome to do so. 13. I also called up on the office landline no 080 - 65683068, to register a complaint but after they heard my complaint they disconnected the call. I am extremely upset with your company's service and if it is not addressed soon i will have no option but to take the legal recourse, as the dumping of the goods on the middle of the street caused me a lot of embarrassment as i passers by and neighbours rebuked us and more over i also had to incur an additional expense of Rs1500/- despite making a payment if Rs 25000/- to your company..... Hope this issue is addressed soon. Regards, SM Lamba 9811757370
Syndicate content