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Wrong deduction from my prepaid account without my permission

prepaid amount deducted without my permission

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Respected Sir/Ma'm ,
53 rs amount has been deducted without any call/msg alert.
I contacted customer support , but there is always server issue and they are saying to call later again and again.
Yesterday 10:22pm 53rs amount is deducted from my number - 9990089540.

I didn't use internet/calls/ msg.

Now its showing 0.3 rs in my account.

Please refund my money back.

Vinay Lodhi

amount has been deducted without dowloading any game

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hi am facing inconvenience from idea network. am talking from last 2 days for idea executives but i didn't get any resolve to my issue.my issue is 50 rs has been deducted from my balance without operating r downloading from my mobile.when this happen i was in call and i was taking through headset and phone screen was locked.how can it be happen? at a time call and browsing cant be happen it is simple technical thing.idea executive make sure that he will refund to me yesterday but today they were teling that sorry for inconvenience,future it will not happen again.but my question is what about this time inconvenience.my request is to refund 50rs to my account.and i also mean that if i did download in any circumstances i will not bother about 50rs.but in this case i did nothing.am also dont have that game in my mobile in any storage.i checked it clearly.if i did that i will not fight for this.am not getting good response from idea executive.iam totally disappointed from this service.hope at least will get satisfactory response from you.my mobile no is 9164133446.and am idea customer since last 7 years.and the senior executive gave me the website( ccare.kar@idea.adityabirla.com) to mail but i didn't get any response from it also after 48hrs also. thanking u, Lakshmi

amount has been deducted without dowloading any game

Country: 
State: 
Complaint Details: 
hi am facing inconvenience from idea network. am talking from last 2 days for idea executives but i didn't get any resolve to my issue.my issue is 50 rs has been deducted from my balance without operating r downloading from my mobile.when this happen i was in call and i was taking through headset and phone screen was locked.how can it be happen? at a time call and browsing cant be happen it is simple technical thing.idea executive make sure that he will refund to me yesterday but today they were teling that sorry for inconvenience,future it will not happen again.but my question is what about this time inconvenience.my request is to refund 50rs to my account.and i also mean that if i did download in any circumstances i will not bother about 50rs.but in this case i did nothing.am also dont have that game in my mobile in any storage.i checked it clearly.if i did that i will not fight for this.am not getting good response from idea executive.iam totally disappointed from this service.hope at least will get satisfactory response from you.my mobile no is 9164133446.and am idea customer since last 7 years.and the senior executive gave me the website( ccare.kar@idea.adityabirla.com) to mail but i didn't get any response from it also after 48hrs also. thanking u, Lakshmi

aircel main balance deduction

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State: 
Complaint Details: 
Sir,yesterday i recharge amount with rs.69 and toay i call 1288 toll free number after disconnecting call i recieve a message that there is offer 7 days internet for free but after dailing a number it automatically charged rs.28 and automatically gived me a confirmation message that this service is activated without my permission.and then i call 198 complaint number but they told me that there is no service activated on my number and my balance is deducted from my account...sir please help me to get my rs. 28 back to my aircel number 9852713585...thanks sir.. Your faithfull Kumar shashank gupta

aircel main balance deduction

Country: 
State: 
Complaint Details: 
Sir,yesterday i recharge amount with rs.69 and toay i call 1288 toll free number after disconnecting call i recieve a message that there is offer 7 days internet for free but after dailing a number it automatically charged rs.28 and automatically gived me a confirmation message that this service is activated without my permission.and then i call 198 complaint number but they told me that there is no service activated on my number and my balance is deducted from my account...sir please help me to get my rs. 28 back to my aircel number 9852713585...thanks sir.. Your faithfull Kumar shashank gupta

aircel main balance deduction

Country: 
State: 
Complaint Details: 
Sir,yesterday i recharge amount with rs.69 and toay i call 1288 toll free number after disconnecting call i recieve a message that there is offer 7 days internet for free but after dailing a number it automatically charged rs.28 and automatically gived me a confirmation message that this service is activated without my permission.and then i call 198 complaint number but they told me that there is no service activated on my number and my balance is deducted from my account...sir please help me to get my rs. 28 back to my aircel number 9852713585...thanks sir.. Your faithfull Kumar shashank gupta

aircel main balance deduction

Country: 
State: 
Complaint Details: 
Sir,yesterday i recharge amount with rs.69 and toay i call 1288 toll free number after disconnecting call i recieve a message that there is offer 7 days internet for free but after dailing a number it automatically charged rs.28 and automatically gived me a confirmation message that this service is activated without my permission.and then i call 198 complaint number but they told me that there is no service activated on my number and my balance is deducted from my account...sir please help me to get my rs. 28 back to my aircel number 9852713585...thanks sir.. Your faithfull Kumar shashank gupta

aircel main balance deduction

Country: 
State: 
Complaint Details: 
Sir,yesterday i recharge amount with rs.69 and toay i call 1288 toll free number after disconnecting call i recieve a message that there is offer 7 days internet for free but after dailing a number it automatically charged rs.28 and automatically gived me a confirmation message that this service is activated without my permission.and then i call 198 complaint number but they told me that there is no service activated on my number and my balance is deducted from my account...sir please help me to get my rs. 28 back to my aircel number 9852713585...thanks sir.. Your faithfull Kumar shashank gupta

Wrong dedudction of balance

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Sir, I want to tell you that from my aircel number the company has deducted my account balance at yesterdey morning of 18Rs and today they have deducted 25Rs . And when I asked the why they have deducted my money they are giving an excuse that there is a technical problem in their server and moreover the giving several type excuse and when i asked them that wether they will refund my money or not they are replying that it is not possible sir i am a student i hardely get money to recharge so please look after the mater sir.

wrong balance deduction from my account

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sir on the night of saturday1509/12/ i came from my office about 12 am then i slept in my room and when i woke up in the morning16/09/12 and checked my mobile then there was a message of balance deduction of amount 427rs from my total balance of rupess 927 .i call them but they are not ready to return my balance . so i requesting to you plz help me regarding this. i got your reference so genuinely telling you that i dont know from balance dedution is made. regards subhash mishra 08878333222
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