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BhartiAirtel

Charged me for calling on my own number..! And other anomalies in bill.

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My mail: "My plan had 300 mins of free calling (local+STD), whereas I am charged for all the calls I made (free+extra)." Airtel's Answer: "We sincerely apologise for the inconvenience caused to you. We would like to confirm that a waiver of Rs.100.00/-..." My Second mail (Most ASTONISHING part): "I am also been charged for calling on my OWN NUMBER..!! I need an explanation." Suppose my mobile number is 'XYZ', so the bill contains a section with time, duration and call cost for calling on my same own number i.e. 'XYZ'. How is this possible.!! How can I call my own self. This means the rest of the bill is also not reliable. Airtel's Answer: "We sincerely apologise for the inconvenience caused to you. We would like to confirm that a waiver of Rs.112.36...". For such a blunder, Airtel offered me a supreme waiver of extra Rs. 12.36. this is too much.! Why can't Airtel make authentic bills.! I have no issues paying for what I have used. But Airtel has lost complete trust. The bill shouldn't have been more than Rs.650 (incl. taxes), whereas bill amount is nearly Rs. 1000.

Airtel Broadband cheating on download limit

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My Airtel account number is 15920710 and the connection is in the name of Anand Kumar Gupta. My Airtel land-line number is 01204351832. I am using the 1199 plan of IPTV from the past many months and have been encountering the same problems for the same time. Within 5 days of a new billing cycle, the internet speed of 2 Mbps goes down to 256 kbps even when I have not made any downloads from my system. As suggested by the customer care, I keep my modem switched off to prevent any data transfer when not using. I have been making repeated complaints but my problem has not yet been resolved. Few days back, I filed a complaint in its nodal agency at nodal.ncr@airtel.in. After a long time, they responded to my query and ultimately said that they were incapable of solving any issue. Please help me sue Airtel for all the troubles it has been causing me and many other users.
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