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Complaint Details: 
Respected Sir / Madam, I Sachin Patel and my uncle(Amrut) had purchased a sandals for my uncle (Amrut).On dated 26/06/2011 from STEP to STEP ,Shop no10,goyal shopping center ,L.T. road,Borivali west,Mumbai-92.Tel 022-28921007.Bill no:3674 and replacement receipt no:786 The shopkeeper gave warranty for 90days ,Even on bill its written warranty for 90 days.but with in 40 days that sandal got broken.its sole got tone even it belts got wear out .on7/08/2011.he refused to replaced.he told it will be repaired.After 15 days when we went to take repaired sandals the total of the sandals were changed and were not repaired as per our satisfactory.we told for refund of money as the sandals were not used for a month also.but he we asked for new one adjusting the price with 10% deduction,then also he refused,as our money was blocked. we told to give him 80% refund and 20% deduction yet he refused.then he directly came down for 50% deduction.and straight away told: 50% WANT THEN TAKE OR CHALTE BANO(GO AWAY)".SO we left from there.after 10 days we again went there for the same.NOW he refused for even 50% also. Yet we didn't got either sandals nor our money. So we will be grateful if you consider this matter. Awaiting for the justice.
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