Skip to main content

vodafone

wrong amounts of phone bill

Country: 
State: 
Complaint Details: 
Hi, I am using VODAFONE as my phone service provider for phone # 9999405541. On my bill I charged around Rs 5000/-. Where my credit limit is only Rs 4000/. I do have Internet pack on my phone of 2GB Usage on 2G & 2GB of usage from Nokia as i just purchase a new phone. When I check my bill. I found that I got charged Rs 3500/ on 29th of July. That is not correct I contact Vodafone about the the same.I called customer care service they said you do have a corporate number so write an email.I wrote an email & inform that there is a discrepancy in bill but they replied Its correct. I am very sure that I haven't use internet for that long ever. But they keep on saying that charges are correct.Then I asked for them to gave me the usage what all that charges for with detailed information like time & type of data i use(download, brousing or anything else) but they deny to provide me the details & keep on asking me to pay the bill & they stop my services as well. So now I am here at Consurem Forum. Looking for a positive responce Thanks & Regards Bonnison Vinod 9999612142

Vodafone fraud

Country: 
State: 
Complaint Details: 
Vodafone is a big fraud. I recharged with 96 rupees for 1 GB internet and started using internet on my mobile. After half or 1 hour I coincidently checked my balance and guess what.... I was out of balance in no time while just before using internet I was having 105 rupees and what's more, I got lamest possible response when I called vodafone customer care. What they told me was that because of using internet I lost my balance as the internet recharge activates only after two hours of recharging mobile. But the truth is that I got no such message from company that the recharge will be activated only after 2 hours. How was I to know this that even after the confirmation of recharge they were deducting balance from my account. So I suggest people not to use vodafone as it is evident that their services are not transparent.

Poor response of vodafone nodal officers

Country: 
State: 
Complaint Details: 
NO RESPONSE OF VODAFONE NODAL OFFICERS AND VERY POOR CONNECTIVITY OF USB DONGLE

Home,Mobile Tower,Residential appartment

Country: 
State: 
Complaint Details: 
Hi, I am in Bangalore, presently i am staying in a apartment ( L.B.Shastry Nagar, 1st main, 2nd cross, Sri Rajrajeshwari Residency , Near Auto Stop) where there in a building fully equipped Mobile Tower with Generator is setup in the roof and the full building (17 houses), house owner has given for a Rent even though Warning message has been put on the top " Non Ionizing Radiation ". mobile company people always comes and they put waring message in front of the gate but house owner doesn't want to display to people who comes for rent purpose so he puts it off and on the top he started putting lock. so that no one should go up and see the tower , generator. When building is given for Non residential purpose then why he has given it for residential purpose and the same owner is getting enough money from tower rent even though he is not satisfied. this building is under litigation also. he is owning 17 apartments alone, so no one can interferer that its wrong to give it for rent. I am feeling he is taking advantage of people and playing with peoples life. this full building should be declared as Non Residential Apartment.

Home,Mobile Tower,Residential appartment

Country: 
State: 
Complaint Details: 
Hi, I am in Bangalore, presently i am staying in a apartment ( L.B.Shastry Nagar, 1st main, 2nd cross, Sri Rajrajeshwari Residency , Near Auto Stop) where there in a building fully equipped Mobile Tower with Generator is setup in the roof and the full building (17 houses), house owner has given for a Rent even though Warning message has been put on the top " Non Ionizing Radiation ". mobile company people always comes and they put waring message in front of the gate but house owner doesn't want to display to people who comes for rent purpose so he puts it off and on the top he started putting lock. so that no one should go up and see the tower , generator. When building is given for Non residential purpose then why he has given it for residential purpose and the same owner is getting enough money from tower rent even though he is not satisfied. this building is under litigation also. he is owning 17 apartments alone, so no one can interferer that its wrong to give it for rent. I am feeling he is taking advantage of people and playing with peoples life. this full building should be declared as Non Residential Apartment.

Activation of GPRS Request

Country: 
State: 
Complaint Details: 
I am using Vodafone postpaid service and i had given a request to activate GPRS settings on my phone on 2nd May. But they have still not activated my service which they were supposed to do from my bill cycle dated 5th of every month. I am not able to use this facility but they are going to end the bill cycle on 5th of next month. Everytime i am calling to Customer Care they are asking for more 48 hours .

DND

Country: 
State: 
Complaint Details: 
Sir, For more than a month I have been after the vodafone people to activate Full DND service on my number(9995599193).l have already applied for this service online three times,not to mention calls to a number of vodafone executives.I have made it clear to these people that the unsolicited calls from them are causing much disturbance to me but they don't seem to take my requests seriously.Therefore I humbly request you to take appropriate measures to get my grievance redressed Yours Faithfully dirar

vodafone rejecting number portability

Country: 
State: 
Complaint Details: 
SIR i am sulochana kanodia having vodafone no. 7379655556 in kanpur. i am using this number. i am facing very serious issue in this number. The issue is whenever i used to make call, then the call gets disconnected before anyone picks it up and same if anyone tries to call and i picks it up before that calls get diconnected.This i am facing from last one and half months from beigining of august 2011 and i have complained six to seven times in vodafone call centre. when vodafone executive calls and asks me if problem is solved, i tell them that the problem is not solved still. then one day one vodafone technician named vivek came with his laptop and adjusted the frequency of my number at my place but still the problem is persisting. this is not the first time its hapenning with me. last time it hapenned in july 2010 also. you can check from your records that i called that time too with same problem and still that time problem was not solved within 15 days. so i gave request for number portability to airtel that time, but vodafone posed hindrance in number portability on same number. when i called customer care that time,they first tried to keep my call on held and then disconnected my call several times, then i sent my staff person to vodafone store arya nagar in kanpur. they gave my rubbish explaination that i had a contract with them of premium number and i have to give them rs 3000 to portable the number to airtel.i said to them that i never had any contract and if i had show me my signed contractual agreement, then they said it will take 10 days for the contractual agreement to come.i agrred and after 10 days when i contacted they said its not possible to come as its for company records.but my problem got solved after that so i didnot took any action. Now same problem is happening this year but this time it has prolonged as more than one and half months have passed. so i applied for number portability to airtel on 16 september 2011 having request no. VE715142 then i got a message on 19 septmeber from vodafone that my request of porting has been rejected. i have not signed any contractual obligation with vodafone and if i have then they should show me my signature on the contract. so now i want your interruption in this matter to solve this issue as vodafone is rejecting my portability. hope you will cooperate and do justice regards deepak kanodia 7379655556 9369871656 libecomm@gmail.com
Syndicate content