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Huge Airtel mobile bill

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I have been using my number 8978595050 more than a year. Suddenly for a month, I have received a bill of 5000INR. Though i have a maximum credit limit of RS1200, I was charged RS4400 only for using 2G internet service for 30 days. I got vexed-up on talking to customer care people regarding this issue. I am not at all satisfied with airtel service, moreover frustrated with the repeated call from airtel people to clear the bill.