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LCD 32 inch not repaired

Complaint Details: 
I have purchase 32 inch LCD TV VRL32HPL-FL8 in Sep 13 Rs,17,700/-with one year warranty,it was giving abnormal sound and very bad video with multy colours line on screen, complaint lodge MAN2811130008 again MAN0512130038. none of company engineer visit to attend the complain and by telephonic-ally inquiry company rep asking Rs.18,000/- for repair. on several reminder on local agency 0824-24448389 and mob 07259031380, they are asking if you are ready to pay Rs,18,000/- then our rep will come and attend your complain. it complain regarding poor quality of complaint attending system and very poor quality of product provided by Videocone company, other complaint regarding total rate of product is 17,700/- and repair charge Rs,18,000/-. i want clarification from company, what material they are using that soon after 12 months my LCD gone non operational. how repairing charge exceeding from actually amount of items. Asst Commandant Hans Raj Mob. 9019159172/8652461817.