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no service given for broken washing machine

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I have an IFB washing machine which is not working since last 3 weeks. I have raised a complaints several times in the customer care. Every time they assure that a service engineer will stems in next 24 hour but no one appeared. After that a service man came who didn't bring faulty post. So he went of for bringing on the faulty part and now he is not coming from 6 days and his phone is switched off.

COMPLAINT AGAINST IFB

Send a mail to the IFB company to attend to the defects reported to their Customer Care. Give references of Purchase, complaint, your address and contact. You may send it by email or speed post. If not satisfied, send a Notice to the General Manager and the Dealer and ask for replacement of the machine, within ten days as otherwise you will be left with no alternative but to approach he Consumer Court. indianhomeappliances.in

machine still dead...

The Day i Made a complaint service men came to fix the machine...he replaced the motor but with a motor which had no seal and no IFB marking( i have written the same on the Job shit) and now after 10 days the machine is stuck again and not working at all... now i phone call routine to service center starts...they dont even seem to bother about consumer court... i am too tired with this machine and service...i have now taken it out on sale....

COMPLAINT AGAINST IFB

Send a mail to the IFB company to attend to the defects reported to their Customer Care. Give references of Purchase, complaint, your address and contact. You may send it by email or speed post. If not satisfied, send a Notice to the General Manager and the Dealer and ask for replacement of the machine, within ten days as otherwise you will be left with no alternative but to approach he Consumer Court.

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