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Wrong Charges

Complaint Details: 
Sir, I have trading account No. 48632022 with client Id 3500114334 in ICICI Securities Ltd for the last two years. While opening the account I was asked to invest Rs. 1.5 Lac to get dedicated relationship officer who will guide me to invest from time to time and I had invested. The brokerage charges were told 3 paisa in intraday and 30 paisa in carry over and STT, service tax, Stamp duty as applicable. No other charges were disclosed. In the month of April 2012 I received the bill of brokerage @ 5 paisa in intraday and 50 paisa in carry over and also charged interest on the amount on which shares were purchased. No one from ICICI told me the rate of brokerage and about the interest. I also told to my relationship officer to disclose the amount of loss and debit it from my saving account linked to it. He never told me the mode of recovery and sold my shares without my consent and which resulted further increment in loss. I complained this to Dehradun Branch Manager of ICICI Securities Ltd. on 11 May and 22 May 2012 but till date I could not get any written reply from their side. You are requested to help me out so that I could get back the amount which was charged to me without any prior information from ICICI Securities and also my shares which they sold without informing me. Manoj Kamboj 9760832423 H. No. 8 Kaulagarh, Dehradun?