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wrong recharge offer

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i had recharged my mobile through online by using aircel website www.aircel.com the recharge was done sucessfully. but balance was not credited to my phone account with aircel. i recharged with 60 rupees. i need to get 70 rupees talktime balance. the value of recharge is topup online recharge offers for 60 rupees they are giving 70 rupees talktime. but it was not done. This is cheating customers with wrong plans. tracking customers in wrong track.you should necessarily take action about the companies for violation of regulations towards customers. i think that you can do justice for this issue.please protect yourslf & save others from this issue.