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Consumer survey on broadband

This is a survey of consumers' experiences in accessing and using the Internet over broadband networks. The survey is being conducted by Consumers International (CI) with the assistance of its members around the world. This survey should take no longer than 15 minutes, and your responses are completely anonymous. If you have questions about it along the way, please contact CI or the organisation that referred you to this survey.    
Please enter only numbers in years.