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SNAPDEAL scavn grand style sunglasse/spinel trade.com private limited

snapdeal ticket #1011374 sunglass damage no response

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Complaint Details: 
Sir I purchase a sunglass on 05 Sep 2012 .I paid cash on delivery vide order 710117962.I opened the package I found a damage piece,I informed snapdeal on telephone and sent email also my reference given 64296343 .The initial response was that attach the photos of the product than i was asked to furnish photos of the cover and inside of the parcel .For my surprise I was told since i have submitted the photos late no action is being taken for replacement of the sunglasses.I have been sending mail and calling on tele but 35days passed I yet to hear response I have talked to Mr Parbhat Maurya one of senior executive of snapdeal.I am getting answer that we have approached the dealer and reply is awaited.In case required I will send the photos of the product.

snapdeal ticket #1011374 sunglass damage no response

Country: 
State: 
Complaint Details: 
Sir I purchase a sunglass on 05 Sep 2012 .I paid cash on delivery vide order 710117962.I opened the package I found a damage piece,I informed snapdeal on telephone and sent email also my reference given 64296343 .The initial response was that attach the photos of the product than i was asked to furnish photos of the cover and inside of the parcel .For my surprise I was told since i have submitted the photos late no action is being taken for replacement of the sunglasses.I have been sending mail and calling on tele but 35days passed I yet to hear response I have talked to Mr Parbhat Maurya one of senior executive of snapdeal.I am getting answer that we have approached the dealer and reply is awaited.In case required I will send the photos of the product.
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